Sunday 8 March 2015

Organizations Setup for Siebel eDealer applications

Siebel eAutomotive and Siebel eDealer are two Industry applications used by Car/Automobile manufacturers to achieve the below basic requirements:

Manage the inventory or cars
Manage vehicle details
Manage Sales History/Service History
Manage Contacts
Manage Leads
Manage Customer Activities
Manage the Service Requests

Siebel Auto and eDealer are interdependent applications where the eAuto acts as a parent and eDealer as a child which derives its data from eAuto

In eAuto and eDealer, Organization setup is very important to drive the relation between the OEM(Original Equipment Manufacturers) and Dealers.Under eAutomotive,every dealer is an "Organization" which has the Country as a "Parent Organization"

Dealers would have access to only the eDealer application but not to eAutomotive.Only the Auto assigned contacts/vehicles/sales/service would be visible to the dealer to carry out their required tasks




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